1 reviews | Active since Jul 2017
empty promises and bad service
I called a week ago requesting documents urgently. I have not received my documents to date. I have tried calling the call centre twice today and on both occasions after holding on for 15 min i hung up
Dear Elsa
Our Fund administrators sent you an email on 5 June 2018 with the tax directive, however, in our conversation you confirmed you have not received this.
I will request that this is resent to you urgently.
Kind regards
Belinda Hunt
Complaints Management
Dear Elsa
Our Fund administrators sent you an email on 5 June 2018 with the tax directive, however, in our conversation you confirmed you have not received this.
I will request that this is resent to you urgently.
Kind regards
Belinda Hunt
Complaints Management
Dear Elsa
As per our conversation, our fund administrators sent you a copy of the proof of payment as well as the tax directive on 5 June 2018.
I will request that this is resent to you urgently.
Kind regards
Belinda Hunt
Complaints Management
Dear Elsa
As per our conversation, our fund administrators sent you a copy of the proof of payment as well as the tax directive on 5 June 2018.
I will request that this is resent to you urgently.
Kind regards
Belinda Hunt
Complaints Management