WM
Windy M

1 reviews | Active since Dec 2019

03 Nov 2022, 12:11

Email Response Turnaround Time.

Dear Gs Enquiries,

My email was referred to you on the 28th October till today I'm awaiting response. I understand the volumes of email you have to respond to but 7 days is uncalled for. My Matter is urgent as noted on my email, please respond.

Windy Mooi

0
Replies (1)
Old Mutual
Old Mutual's reply03 Nov 2022, 12:14
Official
Good day Windy  

We received your review of  3 November 2022.  

We apologise for your service experience.  We will investigate this matter and contact you to provide feedback.  

Kind regards

Bilqees Carelse 
Old Mutual Customer Complaints

Best regards,