Email correspondence

<p>I have now emailed Old Mutual 3 times regarding an email I received, which I thought may be suspicious. In all 3 emails to Old Mutual my ONLY question was related to the email I received and I asked them to verify if THAT email definitely came from Old Mutual, and not from some ********* looking for my banking details etc. All 3 email replies from Old Mutual failed to answer THAT question - they just kept sending me attachments and NEVER got to answer my ONLY query. The emaIL call centre agent clearly does not UNDERSTAND - it appears they just send off forms and never really READ the contents. INEFFICIENCY and TIME WASTING dept.</p>