RM
Regina M

1 reviews | Active since Aug 2016

01 Aug 2016, 07:10

Educational Plan or Life Insurance

<p>Hi, i had this savings with old mutual for 5 years this year, this year decided to cancel it because it has no interest and my husband adviced me to change it , when i went to cancel it at maponya i got a financial advice who showed me how a pure investement work and what i could have got if this year was my fith year having it unlike an educational plan, so opened it then decided to cancl the educational plan and but their systems where offline so she couldnot check how much was the value or even cancel it, so last week thursday i went to guandi square to cancel it and the lady who helped me ddnt have time to explain the anything she just cancelled it and told me how much ill be getting for all those years, i was so suprised and having questions how is that possible the only answer i got from the consultant was her system is not showing anything i should go ask my fancial advice. please see below for only getting R6 700, i have asked to see the statement but no reply yet</p> <p> R MASHIGO STATE ACCOUNT SENIOR <br /> GROUP LIFE INSURANCE RECURRING <br /> 0092 O/MUT GROUP SCHEMES 69210N ********** 41 <br /> BEGIN DATE...: ********** 1 SAL-EFF-DAT: ********** 1 <br /> START DATE EFFECTIVE BALANCE ARREARS AMOUNT <br /> ********** 1 ********** 1 200.00 <br /> ********** 1 ********** 0 214.00 <br /> ********** 1 ********** 0 226.84 <br /> ********** 1 ********** 0 240.45 <br /> ********** 1 ********** 0 254.87 <br /> ********** 1 ********** 0 270.16</p> <p>RMASHIGO STATE ACCOUNT SENIOR <br /> GROUP LIFE INSURANCE RECURRING <br /> 0092 O/MUT GROUP SCHEMES 69253P ********** 26 <br /> BEGIN DATE...: ********** 1 SAL-EFF-DAT: ********** 0 <br /> START DATE EFFECTIVE BALANCE ARREARS AMOUNT <br /> ********** 1 ********** 0 200.00 <br /> </p>

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Replies (1)
Old Mutual
Old Mutual's reply01 Aug 2016, 07:32
Official

Good day Regina

Thank you for the review.

We will investigate the matter and resolve with you directly.

Kind regards,

Carol Olckers