TH
Tracy H

1 reviews | Active since Oct 2016

30 Oct 2016, 22:55

Easy benefit Plan - Policy

<p>I Have filled and send the claim documentation through on the 4 of August 2016 were they have then advised me that the claim will take between 4 to 6 weeks. t my surprise not even a phne call was made from old Mutual to myelf to advise me that the claim wil be taking longer. The 5 of spemtember 201 wasa the 6 week deadline.</p> <p>I have made numerious phone calls to ask them to please advise oon the status of the ayment. and everytime i have contacted them it is another excuse.</p> <p>1. Incorect ID</p> <p>2. Clearance code of Old Mutual at the bank ws incorrect</p> <p>3. Old Mutual deit orders has ben returned.</p> <p>4. Old Mutual has paid the money but the have reaalzed that they paid it into the incorrect persons bank account.</p> <p>5. The payment has been released by Old Mutual at 16:00</p> <p>6. I have to me removed from RB's payroll.</p> <p>7. Interest has been added onto my account and the account has to be given to the Tax Directive.</p> <p> </p> <p>no positive feedback has been given and no resolution.</p>

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