SK
Sylvester K
1 reviews | Active since Sept 2014
25 Nov 2025, 09:34
Early deductions - very disappointed (Funeral Cover)
Second month that you are deducting my premium on the 25th instead of the 01st. I need a good explanation why this is happening because im about to report you to all legal entities
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Old Mutual's replyOfficial
25 Nov 2025, 10:20Good day Sylvester,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply25 Nov 2025, 10:20
Official
Good day Sylvester,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management