Early Debit Date

I would like to get back my refund.

Old Mutual debited on the 22-07-2024 instead of the 25-07-2024

My card declined when I was filling up petrol this morning. I had to make other means at garage because I short paid, I felt so embarrassed. When I checked my banking app I noticed my balance was lower than expected, thanks to Old Mutual. I want my money no later than today, that is my traveling fee until the 25th. I called this morning and a lady by the name of Lorraine was assisting me. She told me they cannot refund, all they can do is to relaunch a debit date for the 25th since she can see that this was the agreed date. I really don't care about that. All I want is my money ASAP, I don't want them to say it will reflect after 3 days or 24hours, I want an immediate payment.

Your assistance would be highly appreciated, I need that money to be able to go to work.

I never received a reference number when I called.

Eugene