SR
Sivuyisiwe R
1 reviews | Active since Jan 2017
04 Jun 2020, 12:50
Dubious business practises
Policy number ***2 I am very disappointed at the service recieved at old mutual regarding my son passing and claiming not only did the process take long but also they have not doubled the amount that I covered my son for as his passing was tragic and unnatural as he was brutal shot . Please assist as the amount covered for should be doubled when the cause of death is not natural
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Old Mutual's replyOfficial
05 Jun 2020, 07:43Dear Sivuyisiwe Rigala
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply05 Jun 2020, 07:43
Official
Dear Sivuyisiwe Rigala
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management