Double deduction

Hi. I would like to give thanks to COLEEN AANHUIZEN for helping me with my double deduction from Old Mutual even though it happened for the second time. Why wasn't not sort for the first time after I received my first Doubled Deductions. And I hope it won't happen again for the 3rd time this month.

* And please try to improve phone calls and respond on Emails Old Mutual Protect Department they don't reply on clients Emails and they don't pick up their phone. Until it went through old Mutual Green lite Department. And big up to green light Department they are always on point to pick up the calls.

And May Old Mutual as a whole please work together and take our matters seriously. And escalate our problems to the relevant Department if is in the wrong Department. I can't always use my money to call each and every department while sometimes they take time to answer end up in wrong department and you have to wait long everyday till my Airtime finished. or email each Department.

I don't like the fact that Old Mutual departments don't Speak or Communicate to each other: GREEN LIGHT can't speak or communicate with PROTECT and Group Schemes. As clients we don't know how is our money being Distributed by Old Mutual...

Thank you COLLEEN AANHUIZEN.