TD
Thembi D
1 reviews | Active since Nov 2020
16 Nov 2020, 20:19
Double debited premium
They finally paid my withdrawal thanks to hello Peter, another problem came I really don't know what happened why me they double deducted this month, really they drive me crazy now. The problem I can't reach them the phone rings till I run short of airtime.
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Replies (3)TD
Thembi D's updateReviewer Update
16 Nov 2020, 20:30Can someone from old mutual call me please
TD
Thembi D's update16 Nov 2020, 20:30
Reviewer Update
Can someone from old mutual call me please
Old Mutual's replyOfficial
17 Nov 2020, 11:43Dear Thembi S
Thank you for your update of 17 November 2020.
We apologise for the frustration and inconvenience caused. A consultant will be in tough shortly.
Regards
Old Mutual Complaints Management
Thank you for your update of 17 November 2020.
We apologise for the frustration and inconvenience caused. A consultant will be in tough shortly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply17 Nov 2020, 11:43
Official
Dear Thembi S
Thank you for your update of 17 November 2020.
We apologise for the frustration and inconvenience caused. A consultant will be in tough shortly.
Regards
Old Mutual Complaints Management
Thank you for your update of 17 November 2020.
We apologise for the frustration and inconvenience caused. A consultant will be in tough shortly.
Regards
Old Mutual Complaints Management
Best regards,
TD
Thembi D's updateReviewer Update
22 Nov 2020, 13:52My problem is still not resolved
TD
Thembi D's update22 Nov 2020, 13:52
Reviewer Update
My problem is still not resolved