MT
Muneiwa T
1 reviews | Active since Sept 2020
22 Nov 2023, 16:09
Double Debit with No Reversal
I have been double debited and requested for refund. The response I got was I should make a reversal payment from the bank which is to my inconvenience and being charged AGAIN. Can someone assist as i need the payment for other obligations.
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Old Mutual's replyOfficial
22 Nov 2023, 16:28Dear Muneiwa
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
Old Mutual's reply22 Nov 2023, 16:28
Official
Dear Muneiwa
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management