1 reviews | Active since Aug 2017

11 Apr 2018, 10:53

Double debit.

Item: Old Mutual
Rating: 1
Author: Kealeboga N

I am angry because I was Debited twice, till today I haven't been paid my money back and I need cash.

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

11 Apr 2018, 23:30

Dear Morena

Thank you for the review.

We apologise for the inconvenience, we will investigate and resolve with you directly.

Regards

Brent Sellidon

Old Mutual Complaints Management

Best regards,

Old Mutual's reply11 Apr 2018, 23:30

Official

Dear Morena

Thank you for the review.

We apologise for the inconvenience, we will investigate and resolve with you directly.

Regards

Brent Sellidon

Old Mutual Complaints Management

Best regards,

Old Mutual's replyOfficial

16 Apr 2018, 08:39

Dear Morena

I refer to your conversation and email with Mrs Naidoo. I trust that this clarified matters and she will attend to the additional premium deductions on receipt of your bank statement.

Regards

Carol Olckers

Complaints Management

Best regards,

Old Mutual's reply16 Apr 2018, 08:39

Official

Dear Morena

I refer to your conversation and email with Mrs Naidoo. I trust that this clarified matters and she will attend to the additional premium deductions on receipt of your bank statement.

Regards

Carol Olckers

Complaints Management

Best regards,

Old Mutual's replyOfficial

23 Apr 2018, 14:20

Dear Morena

I refer to our communications in this regard and trust that this matter was resolved to your satisfaction.

Regards

Carol Olckers

Complaints Management

Best regards,

Old Mutual's reply23 Apr 2018, 14:20

Official

Dear Morena

I refer to our communications in this regard and trust that this matter was resolved to your satisfaction.

Regards

Carol Olckers

Complaints Management

Best regards,