Don't wase your time with Old Mutual

Item: Old Mutual
Rating: 1
Author: Danie W

You cant even get through to anyone at the superfund, waited on the line for over 15min on several occasions now with no answer. Never mind that I have waited over a month now to get my money paid out. I won't be using Old Mutual ever again.

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

07 Jun 2018, 14:09

I'm really sorry about the long waiting time and thank you for making us aware of the matter.

We will contact you telephonically to assist you further.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,

Old Mutual's reply07 Jun 2018, 14:09

Official

I'm really sorry about the long waiting time and thank you for making us aware of the matter.

We will contact you telephonically to assist you further.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,

Old Mutual's replyOfficial

08 Jun 2018, 07:17

I confirm the payment was authourised yesterday and should reflect in your bank account by this afternoon.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,

Old Mutual's reply08 Jun 2018, 07:17

Official

I confirm the payment was authourised yesterday and should reflect in your bank account by this afternoon.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,

Danie W's updateReviewer Update

09 Jun 2018, 09:38

Thank you for sorting this out. Too bad I dlhad to do this to get service.

Danie W's update09 Jun 2018, 09:38

Reviewer Update

Thank you for sorting this out. Too bad I dlhad to do this to get service.