Dont trust Old Mutual

I’ve never had to deal with such a horrible company. Sepetember I received a letter that my policy was cancelled but yet they still debited then debit orders stopped. I then received a call from their consultants trying to resume the debit orders but clearly told her I wasn’t interested since financially it didn’t make sense for me. But month end they resumed again. I have been trying to get hold of them even sent emails but would stay on the line for over ten minutes that I end up hanging up. The emails they never even bothered to respond to them. Until I started texting them on Facebook almost everyday and when they finally responded they told me they assigned an email but never got assisted as I told them I want a refund and they must cancel my policy. Today the debit order went off again creating a minus on my account . I want my refund and cancel your policy. Because what you are doing to your customers is *****ulent