1 reviews | Active since Oct 2017
Don't make promises u can't keep
I wanted to take driving lessons and I recalled that Old Mutual Green Light had Care4U benefit which stated that I will get 25% off for the lessons. I called them numerous times regarding the offer,and the call was taken by some guy I dont recall his name as he was unclear with his introduction. But he transferred me to another line where I had to wait only to be redirected to the helpdesk again. I asked my husband to try as well as I was running out of airtime but he experienced the same issue.
Dear Lusanda
Thank you for bringing this to our attention. We apologise for the inconvenience this has caused.
We will refer he matter to our Care4U division who will investigate and resolve the matter with you directly.
Regards,
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Lusanda
Thank you for bringing this to our attention. We apologise for the inconvenience this has caused.
We will refer he matter to our Care4U division who will investigate and resolve the matter with you directly.
Regards,
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Lusanda
I have received feedback from Care4U. They confirmed that they made contact with you and resolve the matter.
I trust you find this in order.
Regards,
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Lusanda
I have received feedback from Care4U. They confirmed that they made contact with you and resolve the matter.
I trust you find this in order.
Regards,
Brent Sellidon
Old Mutual Complaints Management
Best regards,