KB
Kyle B
1 reviews | Active since Mar 2020
26 Jan 2024, 14:10
DONT INVEST WITH OLD MUTUAL
A while ago I made the biggest mistake ive ever made, I clicked on an OLD MUTUAL TAX FREE INVESTMENT plan ad on Facebook and filled it in to invest. I have investments with Sanlam so I decided to cancel this (within the cooling off period). MY OATH they will not cancel, they dont stop debiting me and ruining my name at my bank, they are *********** beyond belief. Imagine, these people managing your money when they cannot even cancel a plan??????????????????????????????
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Replies (2)
Old Mutual's replyOfficial
26 Jan 2024, 14:21Good day Kyle
We received your review.
We sincerely apologise for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards,
Old Mutual Complaints Management
We received your review.
We sincerely apologise for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards,
Old Mutual Complaints Management
Old Mutual's reply26 Jan 2024, 14:21
Official
Good day Kyle
We received your review.
We sincerely apologise for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards,
Old Mutual Complaints Management
We received your review.
We sincerely apologise for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards,
Old Mutual Complaints Management
KB
Kyle B's updateReviewer Update
26 Jan 2024, 14:23I got an sms that you will debit my account on the 31st, if you so much as try I willl make sure that report you to the Ombudsman and ill sue you for the stress and damages you are causing on my cheque account. CANCEL THE POLICY AND DONT EVER CONTACT ME AGAIN. IT WAS A NON START so what the issue is, its *********** staff, scary thought when you are dealing with peoples money.
KB
Kyle B's update26 Jan 2024, 14:23
Reviewer Update
I got an sms that you will debit my account on the 31st, if you so much as try I willl make sure that report you to the Ombudsman and ill sue you for the stress and damages you are causing on my cheque account. CANCEL THE POLICY AND DONT EVER CONTACT ME AGAIN. IT WAS A NON START so what the issue is, its *********** staff, scary thought when you are dealing with peoples money.