rM
rajesh M

1 reviews | Active since Apr 2015

05 Apr 2023, 08:54

DON'T GET AN OLD MUTUAL POLICY AS WHEN YOU HAVE A QUERY, THERE IS NOBODY TO HELP. THEY CLUELESS

Hi I have been trying to contact the relevant department, concerning policy changes, for the past week. I have called on numerous occasions, just being bounced around to *********** people, who just transfer the call . Service is pathetic.

0
Replies (2)
Old Mutual
Old Mutual's reply05 Apr 2023, 08:56
Official
Dear Rajesh 

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management
rM
rajesh M's update05 Apr 2023, 08:58
Reviewer Update
I have been awaiting a response from January. Thanks