nD
nishi D
1 reviews | Active since Dec 2020
02 Jul 2025, 08:25
Don't deal With Old Mutual
Unprofessional, pathetic and people you don't want to deal with. I have for 33 years and multiply that by 12 years that gives 396 diligent payments without a single dishonor. My policy matured more than a month ago and I have not received my payment yet. I am now a pensioner and Old Mutual does not care. I would appreciate if a director of Old Mutual see this and report.
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Old Mutual's replyOfficial
02 Jul 2025, 09:30Good day nishi D,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply02 Jul 2025, 09:30
Official
Good day nishi D,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management