YP
Yagashen P
1 reviews | Active since Feb 2018
05 Aug 2021, 13:14
Documents required to submit to SARS
Regarding Query:(AFDSC***6).Myself and my consultant are requesting ROT01 for old mutual to submit to SARS to finalize the tax submission for 2022,and we are getting no help at all on this urgent request.A policy number was requested and given,but it has died there with no response from old mutual.Can anyone please help,because as a client I should not be begging for information related to me.
Helpful (0)
Replies (5)0
Replies (5)
Old Mutual's replyOfficial
05 Aug 2021, 13:17Dear Yagashen P
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply05 Aug 2021, 13:17
Official
Dear Yagashen P
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
YP
Yagashen P's updateReviewer Update
08 Aug 2021, 17:22Greetings
Has there perhaps been any response to the above?
Thanks
Has there perhaps been any response to the above?
Thanks
YP
Yagashen P's update08 Aug 2021, 17:22
Reviewer Update
Greetings
Has there perhaps been any response to the above?
Thanks
Has there perhaps been any response to the above?
Thanks
Old Mutual's replyOfficial
10 Aug 2021, 16:43Dear Yagashen
We are attending to this matter and will provide you with feedback shortly.
Kind regards
Old Mutual Customer Management
We are attending to this matter and will provide you with feedback shortly.
Kind regards
Old Mutual Customer Management
Best regards,
Old Mutual's reply10 Aug 2021, 16:43
Official
Dear Yagashen
We are attending to this matter and will provide you with feedback shortly.
Kind regards
Old Mutual Customer Management
We are attending to this matter and will provide you with feedback shortly.
Kind regards
Old Mutual Customer Management
Best regards,
YP
Yagashen P's updateReviewer Update
13 Aug 2021, 22:41Hi
Any feedback?There has been no feedback as promised…
Please advise what is going on..
Any feedback?There has been no feedback as promised…
Please advise what is going on..
YP
Yagashen P's update13 Aug 2021, 22:41
Reviewer Update
Hi
Any feedback?There has been no feedback as promised…
Please advise what is going on..
Any feedback?There has been no feedback as promised…
Please advise what is going on..
Old Mutual's replyOfficial
15 Jul 2022, 08:01 This is merely an update on Hellopeter that this matter was resolved
Best regards,
Old Mutual's reply15 Jul 2022, 08:01
Official
This is merely an update on Hellopeter that this matter was resolved
Best regards,