LM
Lesego M
1 reviews | Active since Dec 2022
24 Mar 2026, 12:17
Do not take personal loans with Old Mutual.
I took a loan from old mutual. I have managed to pay it off. My account was settled on the 05 February. Till to date i am struggling to get a paid up letter and my credit profile still not updated. This is having a negative impact on my profile.
I would not advise anyone to take a loan with them. Please check their reviews before making business with them. Their customer service is really bad.
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
24 Mar 2026, 12:26Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Mar 2026, 12:26
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
LM
Lesego M's updateReviewer Update
24 Mar 2026, 12:37I need a paid letter and my credit profile to be updated that's all. Nothing more.
LM
Lesego M's update24 Mar 2026, 12:37
Reviewer Update
I need a paid letter and my credit profile to be updated that's all. Nothing more.
Old Mutual's replyOfficial
24 Mar 2026, 12:48Hi Lesego,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply24 Mar 2026, 12:48
Official
Hi Lesego,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management