RS
Robin S
1 reviews | Active since Aug 2023
26 Feb 2026, 12:43
DO NOT TAKE OUT ANY POLICIES WITH OLD MUTUAL
For 1 year I am trying to move my retirement annuity to another fund and in this 1 year I have had no feedback.Its honestly so unprofessional and ridiculous as they were okay in taking my money monthly but now trying to get this resolved 1 year later is utter ridiculous .
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Replies (5)0
Replies (5)
Old Mutual's replyOfficial
26 Feb 2026, 14:04Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Feb 2026, 14:04
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
RS
Robin S's updateReviewer Update
26 Feb 2026, 14:11You dont have any of my details yet you going to investigate ?How are you going to do this ?I will be posting this all over social media as well
RS
Robin S's update26 Feb 2026, 14:11
Reviewer Update
You dont have any of my details yet you going to investigate ?How are you going to do this ?I will be posting this all over social media as well
Old Mutual's replyOfficial
26 Feb 2026, 14:59Good day Robin S,
We note your comments. Kindly be advised that we do have your details on record, and this matter is currently being attended to by our team.
Feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
We note your comments. Kindly be advised that we do have your details on record, and this matter is currently being attended to by our team.
Feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Feb 2026, 14:59
Official
Good day Robin S,
We note your comments. Kindly be advised that we do have your details on record, and this matter is currently being attended to by our team.
Feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
We note your comments. Kindly be advised that we do have your details on record, and this matter is currently being attended to by our team.
Feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
RS
Robin S's updateReviewer Update
26 Feb 2026, 15:05Lets wait and see how long it will take to get this resolved as I have been waiting almost 1 year to move my existing RA from Old Mutual to Liberty Life
RS
Robin S's update26 Feb 2026, 15:05
Reviewer Update
Lets wait and see how long it will take to get this resolved as I have been waiting almost 1 year to move my existing RA from Old Mutual to Liberty Life
Old Mutual's replyOfficial
26 Feb 2026, 15:38Our team will be in touch as soon as there is feedback regarding this.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Feb 2026, 15:38
Official
Our team will be in touch as soon as there is feedback regarding this.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management