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faheemamaiter F
1 reviews | Active since Mar 2013
15 Mar 2020, 07:38
Do not invest your money with Old Mutual or Didimata
Why am I not surprised at the absolutely appalling reviews of Old Mutual on this site! These people have no consideration for their customers and have no ethical dealings! I have lost over R50k in matter of days on my Investments and have been fighting to get my money! They don’t even have the decency to try and help to get the matter sorted! I will make sure I tell every person I know to disinvest their funds with old mutual! Sickening at the poor customer service and the people they choose to affiliate themselves with! Anton from Didimata is ********* and once he has commission you can forget about him wanting to help you
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Replies (2)
Old Mutual's replyOfficial
16 Mar 2020, 10:47Dear Faheema
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
Old Mutual's reply16 Mar 2020, 10:47
Official
Dear Faheema
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
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faheemamaiter F's updateReviewer Update
25 Apr 2020, 09:13Dear Carol
I am still waiting for a call and received a generic email where you did not even bother to understand my frustrations as a client. This is one of the reasons you have lost a loyal client of over 30 years. I really hope one of your SENIOR MANAGEMENT has the decency to give me a call and get all the correspondence I’ve been sending So you can adequately address my issues
I am still waiting for a call and received a generic email where you did not even bother to understand my frustrations as a client. This is one of the reasons you have lost a loyal client of over 30 years. I really hope one of your SENIOR MANAGEMENT has the decency to give me a call and get all the correspondence I’ve been sending So you can adequately address my issues
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faheemamaiter F's update25 Apr 2020, 09:13
Reviewer Update
Dear Carol
I am still waiting for a call and received a generic email where you did not even bother to understand my frustrations as a client. This is one of the reasons you have lost a loyal client of over 30 years. I really hope one of your SENIOR MANAGEMENT has the decency to give me a call and get all the correspondence I’ve been sending So you can adequately address my issues
I am still waiting for a call and received a generic email where you did not even bother to understand my frustrations as a client. This is one of the reasons you have lost a loyal client of over 30 years. I really hope one of your SENIOR MANAGEMENT has the decency to give me a call and get all the correspondence I’ve been sending So you can adequately address my issues