BK
Bronwyn K
1 reviews | Active since Aug 2019
12 Feb 2026, 10:00
Do not invest your money with Old Mutual
The call centre never answers their phones. I have ran out of airtime trying to hold the line and its only 10am in the morning!
Pathetic if you tell me
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
12 Feb 2026, 10:43Good day Bronwyn K
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Feb 2026, 10:43
Official
Good day Bronwyn K
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
12 Feb 2026, 10:43Good day Bronwyn K
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Feb 2026, 10:43
Official
Good day Bronwyn K
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
BK
Bronwyn K's updateReviewer Update
12 Feb 2026, 10:47So tell me how do you intend to investigate when you dont even have my contact details?
BK
Bronwyn K's update12 Feb 2026, 10:47
Reviewer Update
So tell me how do you intend to investigate when you dont even have my contact details?
Old Mutual's replyOfficial
12 Feb 2026, 11:14Hi Bronwyn,
Your contacts are available under your Hello Peter profile. Rest assured one of our complaints assessors will have a look into your review and contact you directly.
Regards
Old Mutual Complaints Management
Your contacts are available under your Hello Peter profile. Rest assured one of our complaints assessors will have a look into your review and contact you directly.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Feb 2026, 11:14
Official
Hi Bronwyn,
Your contacts are available under your Hello Peter profile. Rest assured one of our complaints assessors will have a look into your review and contact you directly.
Regards
Old Mutual Complaints Management
Your contacts are available under your Hello Peter profile. Rest assured one of our complaints assessors will have a look into your review and contact you directly.
Regards
Old Mutual Complaints Management