KS
Kgaogelo S
1 reviews | Active since Apr 2024
17 Jul 2025, 16:31
DO NOT INVEST WITH OLD MUTUAL, Payout is lengthy
It’s been over 6 months from day of maturity that we’ve been waiting for Retirement and other investments payout. We still have not received the payout till date and keep getting different stories as to why it’s delaying. After 3 months of stories we then asked that they cancel all other investments and return the money we’ll invest elsewhere, we now getting more stories. My advice DO NOT invest with OLD MUTUAL if you have CANCEL and invest elsewhere cause you won’t get your money when you need it most!
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Old Mutual's replyOfficial
17 Jul 2025, 17:51Hi Kgaogelo
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Jul 2025, 17:51
Official
Hi Kgaogelo
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management