oT
occasio T

1 reviews | Active since Sept 2014

06 Jul 2020, 10:07

DO NOT HONOUR CONTRACTS

I app**** for the retrenchment policy before the lockdown,a quotation was sent to me and i did accept it

Now they saying that the policy is not running due to the lockdown mean while this was done prior

I have been dealing with a lady named Abrahams Rifqa who didn't do her job right and couldn't even reply to my emails because of the guilt

I am ADVISING THE PUBLIC NOT TO USE THIS BANK BECAUSE ITS FULL OF LIES AND THEY DONT HONOUR THEY WORDS OR CONTRACT

I have a money account but i will be closing it and moving my money somewhere else

0
Replies (1)
Old Mutual
Old Mutual's reply06 Jul 2020, 10:33
Official
Dear Occasio

We are sorry to hear about the service experience.

We will investigate and contact you directly to resolve this matter.

Regards
Complaints Management

Best regards,