SB
Siphokazi B

1 reviews | Active since Sept 2020

07 Oct 2020, 09:16

DO NOT CHOOSE OLD MUTUAL

On the 23rd of September Old Mutual stated that they were going to inform me and give me feedback, but they haven't since. If it were a situation where I had an outstanding payment they would call me as soon as possible, but when I need to claim they become silent. I, myself, have called old mutual multiple times on different occasions and each of the employees tell me different. There's is no order, communication and professionalism at Old Mutual.

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Replies (1)
Old Mutual
Old Mutual's reply08 Oct 2020, 12:50
Official
Hi Siphokazi

Thank you for the Hellopeter review. 

We have sent forms and a list of what we need to further assess the claim to your e-mail address.

Regards
Brent Sellidon
Complaints Management

Best regards,