NK
Ntombedinga K
1 reviews | Active since May 2026
27 May 2026, 09:46
Do not buy any products from Old Mutual
My father passed away a week ago, i put in my claim last Friday and despite their promise to pay within 24 hours, we are now 2 days from the funeral and this policy has not yet paid and their agents refuse to give any updates telephonically.
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Old Mutual's replyOfficial
27 May 2026, 10:40Good day Ntombedinga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 May 2026, 10:40
Official
Good day Ntombedinga,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management