Dissatisfaction does not express how I feel.

I would like to express the amount of hate I have for this company, God knows if someone told you that I was tech savvy to the point that I can fill out a cancelation form, The sale was initiated on a recorded line, now cancelation has to be done with a form.Are you expecting me to go to an internet cafe spend editional money to have that printed and scanned and sent back I believe that is the process, after you have debited my money. The fact that I requested to cancel you have had someone in retantions contact me however rather you prefer to drag this even longer, and keep my money, if the sale was done over the phone than it can be canceled the same way.I am going to ask the ombudsman for further advise regarding this matter, please get better training for you CS email customer support, very rude responses.