A
Abram
1 reviews | Active since Mar 2025
19 May 2025, 18:36
Dissatisfaction
I have suffered in the hands of this ******* company for 3 years straight. Finding accounts I never opened on my payslip every 2 months was nothing but trauma. I will never recommend anyone supporting this ******* money scheme.
Helpful (0)
Replies (7)0
Replies (7)
Old Mutual's replyOfficial
19 May 2025, 19:01Good day Abram,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 May 2025, 19:01
Official
Good day Abram,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
A
Abram's updateReviewer Update
20 May 2025, 08:24Nothing is ever resolved. Just empty promises. The financial distress they caused me cannot be matched. Every time when I have to do my monthly budget, old mutual takes my money, disturbing the plan I had. And then I have to wait for 2 or 3 months before I can get my money back as if I willingly gave it to them. Their systems are designed to make people suffer. They ***** and ***** unashamedly.
A
Abram's update20 May 2025, 08:24
Reviewer Update
Nothing is ever resolved. Just empty promises. The financial distress they caused me cannot be matched. Every time when I have to do my monthly budget, old mutual takes my money, disturbing the plan I had. And then I have to wait for 2 or 3 months before I can get my money back as if I willingly gave it to them. Their systems are designed to make people suffer. They ***** and ***** unashamedly.
Old Mutual's replyOfficial
20 May 2025, 08:51Good day Abram,
This matter has been escalated to the relevant team and they will contact you within 1-3 business days, it could be in a form of an email as well.
Kind regards
Old Mutual Complaints Management
This matter has been escalated to the relevant team and they will contact you within 1-3 business days, it could be in a form of an email as well.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 May 2025, 08:51
Official
Good day Abram,
This matter has been escalated to the relevant team and they will contact you within 1-3 business days, it could be in a form of an email as well.
Kind regards
Old Mutual Complaints Management
This matter has been escalated to the relevant team and they will contact you within 1-3 business days, it could be in a form of an email as well.
Kind regards
Old Mutual Complaints Management
A
Abram's updateReviewer Update
20 May 2025, 09:33I have received the same message 3 weeks ago. Nothing have been done. And still no money in my account. This month my salary will come to me 580 less thanks to your ******* company
A
Abram's update20 May 2025, 09:33
Reviewer Update
I have received the same message 3 weeks ago. Nothing have been done. And still no money in my account. This month my salary will come to me 580 less thanks to your ******* company
Old Mutual's replyOfficial
20 May 2025, 09:35We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply20 May 2025, 09:35
Official
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
A
Abram's updateReviewer Update
20 May 2025, 10:04All I want is my money
A
Abram's update20 May 2025, 10:04
Reviewer Update
All I want is my money
Old Mutual's replyOfficial
20 May 2025, 10:17Our team is working on this matter and will be in contact with you. We sincerely apologise for the delay and inconvenience this has caused you.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply20 May 2025, 10:17
Official
Our team is working on this matter and will be in contact with you. We sincerely apologise for the delay and inconvenience this has caused you.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management