DS
Dienie S

1 reviews | Active since Feb 2018

15 Feb 2018, 22:14

Dissapointment

Very bad service Understand why larger prominent banks do not deal with old mutual anymore! Very dissapointed!

0
Replies (2)
Old Mutual
Old Mutual's reply16 Feb 2018, 07:29
Official

Dear Dienie

Thank you for the review.

We apologise for the frustration caused. We will contact you in order to resolve the matter directly.

Regards,

Brent Sellidon

Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply27 Feb 2018, 10:13
Official

Dear Dienie

I have received feedback that the claim was approved and that the claims office has communicated the next steps to you and your husband.

Feel free to contact me should you need any further assistance with this claim going forward.

Kind regards

Belinda Hunt

Complaints Management

Best regards,