PK
Pheliswa K
1 reviews | Active since Jul 2025
07 Jul 2025, 11:48
Dissapointed with OM service very poor
I went to OM in May represented my case and I submitted all the necessary document needed and I was told it will take up to 10 days to do the investigation ,it passed and I did follow up and emailed a complaint I was told to wait 05 days until now I haven't received any communication. Please help
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
07 Jul 2025, 12:09Good day Pheliswa K,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Jul 2025, 12:09
Official
Good day Pheliswa K,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
PK
Pheliswa K's updateReviewer Update
07 Jul 2025, 14:16Good day OM
It's so funny you have been investigating since the 19th of May 2025 now it's the 07th of July 2025 since I have been waiting.
It's so funny you have been investigating since the 19th of May 2025 now it's the 07th of July 2025 since I have been waiting.
PK
Pheliswa K's update07 Jul 2025, 14:16
Reviewer Update
Good day OM
It's so funny you have been investigating since the 19th of May 2025 now it's the 07th of July 2025 since I have been waiting.
It's so funny you have been investigating since the 19th of May 2025 now it's the 07th of July 2025 since I have been waiting.
Old Mutual's replyOfficial
07 Jul 2025, 15:19Good day, Pheliswa.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply07 Jul 2025, 15:19
Official
Good day, Pheliswa.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management