N
Nomphelo
1 reviews | Active since May 2025
05 May 2025, 14:49
Dissapointed
Submitted a withdrawal claim on 17 April via whatsapp and i was requested to submit tax declaration form submitted via the branch after 3 days of sumbission i had to call to check progress only to be told that the form was not uploaded for payment till today 05 May no payment yet
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Old Mutual's replyOfficial
05 May 2025, 15:11Good day Nomphelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2025, 15:11
Official
Good day Nomphelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management