SM
Shandre M
1 reviews | Active since Dec 2022
23 Jan 2023, 11:32
Dissapointed
I'm so disappointed in old mutual, not to mention the service of the consultants unprofessional!!!. only to receive a dis investment. I mean do I have to beg for my own money and to get assistance. I did the dis investment way before the first week in January it takes 5-7 days and I still did not receive my money. I kept on calling in everyday to find out how far the process is all 10 consultants has different processes at this point I have given up. I will not ever recommend old mutual to anyone. I will go on every social media platform to let everyone know how unprofessional you are!! Disgusted is a understatement I would like to cancel all my policies with you!!!.
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Replies (1)Old Mutual's replyOfficial
23 Jan 2023, 11:33Dear Shandre
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply23 Jan 2023, 11:33
Official
Dear Shandre
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
