Dissability and dismissal and my inability to work or do daily activities was denied when claiming my pension fund pay out

I have had this policy for many decades, I inherited it from my mother who died at 56. My pension fund is protected under the pension act and if disability and job dismissal happens, the fund can pay out a lump sum on any amount.

I have corresponded, and provided my medical reports and documents, yet old mutual refuses to pay put my lump sum regardless of disability and dismissal on a very long term fund.

I cannot work or function in my career as a hairdresser due to a Parkinson's disease and urgently need my funds to invest in another career that wont require my hands to work. I am highly disappointed and frustrated that although the act protects us with our investments, they wont help me on MY money I have saved and had even my mother saved all these decades, when really needed, they were completely unwilling to help where they are legally obligated according to the act and advised by my legal representative to give the funds to me at a lump some.