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Precious M

1 reviews | Active since Mar 2025

12 Mar 2025, 17:37

Dispute

Goof day on 24 January I went an withdraw money using old mutual bank card to capitec ATM I did withdrawal money reverse I went to branch at attlyn to dispute money they told me to wait for 31 days after I went again they told me the guy who must help me went on leave I am in need of that money urgently .my name is Derrick makhubela contact number *** please I need help urgently

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Replies (2)
Old Mutual
Old Mutual's reply12 Mar 2025, 18:45
Official
Hi Precious

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply25 Mar 2025, 14:53
Official
Hi Precious

We can confirm that your complaint has been resolved. Thank you for your patience during this time.

Regards
Old Mutual Complaints Management