HG
Herschelle G
1 reviews | Active since Nov 2025
19 Nov 2025, 10:48
Dismal service
I have been trying to get a Retirement annuity section 14 request completed since August 2025. Until now 19 Nov 2025, there is no feedback from Old Mutual's section 14 department. I have been emailing for months. When I try to call the Section 14 department, no one answers.
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Old Mutual's replyOfficial
19 Nov 2025, 11:09Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Nov 2025, 11:09
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management