mM
monikirussell M
1 reviews | Active since Apr 2017
22 Apr 2020, 10:58
Disinvestment
On the 15th of April I submitted everything as requested by Old Mutual for my disinvestment with them. On the 19th of April I phoned to ask what the status is, only to be told they have not received anything. I have sent all my documents AGAIN, and this time I sent it 5 times, asking for confirmation and up until today still nothing. Service is terrible.
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Old Mutual's replyOfficial
22 Apr 2020, 12:35Dear Monique
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply22 Apr 2020, 12:35
Official
Dear Monique
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management