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Mpho M
1 reviews | Active since Jan 2025
14 Jan 2025, 07:11
Disinvestment
The worst service to ever exist . Their Complaints department is just as useless. . I made a withdrawal on my investment and last year December on the 2nd . Till today these bunch of ****mers haven’t paid out my money. Disinvestment process also seems impossible with them as none of their stuff on their customer service line seems to know anything
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Old Mutual's replyOfficial
14 Jan 2025, 07:50Good day Mpho M, we sincerely apologise for the frustration you've experienced with our service and the delay in processing your withdrawal. Your concerns are important to us, and we understand how disappointing this situation must be.
Please know that we are committed to resolving this issue as quickly as possible. We would appreciate the opportunity to assist you further. A complaint assessor will reachout out to you, to assist you with the complaint.
Thank you for your patience, and we hope to resolve this for you soon.
Best regards,
Old Mutual Complaints Management
Please know that we are committed to resolving this issue as quickly as possible. We would appreciate the opportunity to assist you further. A complaint assessor will reachout out to you, to assist you with the complaint.
Thank you for your patience, and we hope to resolve this for you soon.
Best regards,
Old Mutual Complaints Management
Old Mutual's reply14 Jan 2025, 07:50
Official
Good day Mpho M, we sincerely apologise for the frustration you've experienced with our service and the delay in processing your withdrawal. Your concerns are important to us, and we understand how disappointing this situation must be.
Please know that we are committed to resolving this issue as quickly as possible. We would appreciate the opportunity to assist you further. A complaint assessor will reachout out to you, to assist you with the complaint.
Thank you for your patience, and we hope to resolve this for you soon.
Best regards,
Old Mutual Complaints Management
Please know that we are committed to resolving this issue as quickly as possible. We would appreciate the opportunity to assist you further. A complaint assessor will reachout out to you, to assist you with the complaint.
Thank you for your patience, and we hope to resolve this for you soon.
Best regards,
Old Mutual Complaints Management