EM
Edzisani M

1 reviews | Active since Oct 2016

12 Feb 2018, 14:20

Disinvestement Refund taking forever

I am not happy with customer service from old mutual investment, I withdraw from their policy ********** 8 two weeks back & documentation has been sent through but no refund yet in my bank account.

what is the holdup? why am I not getting the refund? do I need to take this small matter further? will old mutual pay the costs?

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Replies (1)
EM
Edzisani M's update15 Feb 2018, 16:34
Reviewer Update
Keep the money, too much logistics which were not there when I joined this investement