LN
Lungani N

1 reviews | Active since Oct 2014

18 Feb 2016, 09:31

Dishonest Time Wasters

good day Hello Peter,<br> <br> trust that you are well,<br> <br> I need your urgent assist,<br> <br> I took an investment policy with Old Mutual which I signed with a friend however all was well, but when i met the entire Old Mutual family they were not friendly at all.<br> <br> I called seeking more information hoping that the service would be warm but all i got was a bunch of ****** who never honor their word.<br> Luckily I didn't take out my additional policies with them, however my current insurer and service provider gives me great rates and the relationship is good.<br> <br> Now i returned to Old Mutual to terminate our relationship and that has been a nightmare till today.<br> <br> I have been dealing with Nompumelelo Mpiyane, Elizabeth Mashabo and Melisa Peterson and these ladies to seem to be playing a game with me and my time.<br> since the 11 of this month i have provided them with all they requested but now they having been coming back with a lot of excuses not to allow me to move my investments.<br> <br> I have telephone recording that prove that they committed to accepting my documents and Elizabeth gave me her word saying that she will ensure that they are processed but that has not happened.<br> <br> all I want is for the policy to end

0
Replies (1)
Old Mutual
Old Mutual's reply18 Feb 2016, 11:14
Official
Hello Steezy011,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Christian Cloete

Best regards,