DISGUSTING/SHOCKING SERVICE

Have been trying to do a part disinvestment on my policy since the 11th April 2018, escalated the matter and Venilla Naidoo who apparently is a CRM and has proved to be very unhelpful sent an e-mail on the 27 April asking if they can proceed with my disinvestment, which I re**** "yes" I have subsequently followed up twice on this and to this my day follow ups have fallen on deaf ears, and then financial intuitions like OM wants to go on about TCF.