Disgusting service from Old Mutual Superfund
I have been trying to contact Old Mutual Super Fund regarding my Pension. The person that answered could not assist as there were people talking in the background "Sounds like the person is working from home". She then put me on hold indefinitely and I had to drop the call as it seemed as if she was not interested in assisting me. I am considering moving my funds to a more efficient service provider. The Overall service thus far is disgusting
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Old Mutual's replyOfficial
26 May 2025, 09:26Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 May 2025, 09:26
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management