CN
Constance N
1 reviews | Active since Feb 2021
15 Feb 2021, 20:24
Disgusting Service from Old Mutual
I have submitted a claim to withdraw fund on the 2nd of Jan 2021 but because Old mutual is ran on values that do not prioritize customer service I am still awaiting payment. I was promised it will take 14 working days but since then i have been sent from pillar to post and still no payment. I understand now why that family had to bring a corpse to your offices, your service is digusting. I will make sure I or my family never invest with you ever again.
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Replies (2)
Old Mutual's replyOfficial
16 Feb 2021, 07:43Dear Constance N
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply16 Feb 2021, 07:43
Official
Dear Constance N
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
CN
Constance N's updateReviewer Update
18 Feb 2021, 12:26Hello Old Mutual, its the thrid day today are you perhaps still investigating? All I got was a lousy automated reposnse, no real feedback. Can someone give me feedback please?
CN
Constance N's update18 Feb 2021, 12:26
Reviewer Update
Hello Old Mutual, its the thrid day today are you perhaps still investigating? All I got was a lousy automated reposnse, no real feedback. Can someone give me feedback please?