VC
Victorine C
1 reviews | Active since Sept 2025
16 Sept 2025, 10:14
Disgusting service
Disgusting client service..after trying for 35 minutes on their enquiries line i have still not had contact with an agent..I tried the *** as well as *** no success..putrid service just to do an enquiry on my debit order cost me R90.00 in airtime.
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Old Mutual's replyOfficial
16 Sept 2025, 10:27Good day Victorine,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 Sept 2025, 10:27
Official
Good day Victorine,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management