SG
Sylisian G

1 reviews | Active since Oct 2020

04 Dec 2020, 07:30

Disgusting service

I have been waiting for someone to call me from old mutal for over a week now regarding my payout , but no one had contacted me as yet , no use you are only sending me emails but not calling I need my money urgently please contact me ASAP there do not deserve one star

0
Replies (10)
Old Mutual
Old Mutual's reply04 Dec 2020, 10:21
Official
 Good day Sylisian

Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Old Mutual Complaints Management 
SG
Sylisian G's update04 Dec 2020, 10:28
Reviewer Update
By when will someone contact me please this is urgent
SG
Sylisian G's update07 Dec 2020, 11:18
Reviewer Update
Still waiting for.my money , why do yourl only send emails, I need my money urgently or else I would have still had my.policy , can someone please tell me when I will get it , its now over.two weeks
SG
Sylisian G's update07 Dec 2020, 14:18
Reviewer Update
Still waiting for my.money , no one is updating me on my query ,please I need this sorted out ASAP
SG
Sylisian G's update07 Dec 2020, 15:08
Reviewer Update
I have submitted all the required documents as requested three times already please finalize my payment urgently or call me.
SG
Sylisian G's update08 Dec 2020, 09:16
Reviewer Update
Still waiting for my money will someone contact me as I need my money urgently
SG
Sylisian G's update08 Dec 2020, 11:37
Reviewer Update
No one is contacting me from old mutal please contact me , I will never advise anyone to ever go with old mutal for any policy
SG
Sylisian G's update08 Dec 2020, 14:25
Reviewer Update
Still no contact from old mutal
SG
Sylisian G's update08 Dec 2020, 15:43
Reviewer Update
Moegamad taahir january and brent sellidon have failed to get back to me , my query was logged on the 25th of November now its the 8th of December and still no luck can someone competent get back to me by phoning me I have send all my documents five times already
SG
Sylisian G's update08 Dec 2020, 16:57
Reviewer Update
When is someone going to phone me to sort out my query I have submitted all the requested documents this is urgent