Disgusting Service
Anyone thinking of dealing/investing with Old Mutual Wealth should seriously think again as they are not over keen on rectifying their errors.At the end of December 2014 they paid me six times what I should have been paid as income from their Linked Retirement Income Fund. This I brought to their attention and I repaid the overpayment. I feel that nothing is being done besides getting a different excuse every time like we are working on it, it will take 10 working days o sort out, you will be placed in the same position as you were before the error occurred.<br> I today received a phone call that it SHOULD be finalised by Wednesday 11 February 2015. Over six weeks since I first raised the query. This to my way of thinking is totally unacceptable.<br> <br> All I can say is caveat emptor
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Best regards,
Thank you for bringing this matter to our attention. We shall investigate this matter and contact you directly to resolve.
Kind regards
Thabiet Mintin
Best regards,
