SS
Silindile S

1 reviews | Active since Jul 2023

16 Aug 2023, 20:04

DISGUSTING!!!

To say I am disgusted is an understatement. My father has a retirement plan with you’ll and he wanted access to his money due to an emergency and at 1st he was told he will get it after 21 working days, 21 days went and nothing only to be told that he cannot access because of the policy etc. You’ll are denying him HIS money and he does not even want it all, and this is because you’ll are generating interests that are benefiting you’ll and not the client. We have been told that we will hear from his advisor, till this day we never received his call. We last spoke to him in 2018. Youll are ****mers and do not care about the people but their monies

0
Replies (2)
SS
Silindile S's update17 Aug 2023, 00:29
Reviewer Update
Well one should camp here and see. Hope one does not turn gray whilst waiting
Old Mutual
Old Mutual's reply06 Sept 2023, 10:19
Official
Dear Silindile

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management