1 reviews | Active since Dec 2018
Disgusting behaviour
I find absolutely absurd and disgusting that you’d find it acceptable to take your clients for a ride. You never mentioned all this in your rewards that in order to increase your tier by opening your money account you need to make the following “ Inorder for the money account to upper your tier this transactions should be happening in your account .
Old Mutual Money Account
You must have satisfied the following criteria monthly:
Swipes to the value of R1,000 or more; and Five successful debit order transactions of any value; and Maintain a SAVE balance of R3,000 or more throughout the month. As an alternative to meeting the criteria above, you may maintain a savings account balance of at least R50,000 throughout the month.
The account must be active, in good standing and not overdrawn.” You only mentioned opening a money account which I did hoping to increase my tier now you are being skelems Old Mutual. Please refer to *** for clearance.
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
