Disgusted by OLD MUTUAL Service

Old Mutual is by far the worst, my father-in -aw passed away and the claim was submitted more than 72 hours ago and they have still not made any payment. It is disgusting that during this time the family has to make multiple calls and actually run after them to make payment. Old Mutual did not run after the family to get the monthly debit orders. Just by way of reference; family members who have policies with Capitec were paid out in 4 hours so move your funeral policies to Capitec.