Disgusted

This company doesn't deserve even 1 star terrible rating due to level of incompetence and disregard for it own staff. I have moved banks and alerted OM of the move for debit orders. I noticed a couple of times that they were not debiting my account at the provided bank and I had to call to advise them numerous times to change the details accordingly. This pattern continued with OM continuing to debit my old account and I incurred costs due to this. After almost a year OM is till continuing to debit my old bank and I keep paying for unpaid additional costs after calling to correct this a million times. OM keeps checking my credit record and reporting an inquiry on my credit profile and this is the ultimate bullying and unfair treatment of clients. The level of incompetence is sickening and borderline nuts and shameless. A brazen incompetence costing me an arm and a leg.